Shipping Policy

Last updated: 02/01/2026

At magsays, all orders are custom-made using your photos and shipped with care using tracked delivery services.

Order processing time

Orders are created after your digital proof is approved
Once approved, orders are usually made and dispatched within a few working days

You’ll receive confirmation once your order has been dispatched.

Isle of Man delivery

Delivered via Isle of Man Post Office
Tracked delivery
Suitable for letterbox delivery where possible

Delivery times may vary slightly depending on local services.

UK delivery

Delivered via Royal Mail Tracked
Secure, tracked service
Most orders fit through a standard letterbox

Delivery times may vary depending on Royal Mail service levels.

Delivery address

Please ensure your delivery address is correct at checkout.
We can’t be responsible for orders delayed or lost due to incorrect address details.

Delays

While we do our best to meet estimated delivery times, delays can occasionally occur due to postal services or circumstances beyond our control.

If your order is delayed, please get in touch and we’ll do our best to help.

Lost or damaged orders

If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery (or expected delivery) so we can investigate.

Contact us

If you have any questions about shipping or delivery, please contact us at:

Email: magsays.im@gmail.com
Business name: magsays

Summary

✔ Tracked local delivery (Isle of Man)
✔ Tracked UK delivery (Royal Mail)
✔ Custom-made with care
✔ Letterbox-friendly packaging where possible